GENERAL DISCLAIMER 

All online services are intended for general education and information purposes only. It is intended for a general audience. Use caution and always seek medical and professional advice before acting on any information that we provide.

We are committed to providing all participants in our services with a positive experience, but any decision you make, and the consequences that flow from such decisions, is your sole responsibility. Your success depends on your dedication, participation, desire, and motivation.

Nothing on our websites, content or services is a promise or guarantee of results. Any information given is purely based on experience and is for illustrative purposes only. Information provided may not always be tailored specifically to you specifically. You understand that because of the nature of the program the results experienced by each client may significantly vary.

Any testimonials and examples within our marketing materials are not to be taken as a guarantee that you will achieve the same or similar results.

You acknowledge and agree that we are not responsible for decisions that you may make nor losses that may arise out of any personal decision made by you at any time. Just to be clear, you are solely responsible for any actions you do or do not take directly or indirectly in connection with our services. You are 100% responsible for your progress and results from our services. 

You acknowledge and agree that use of our services is solely at your own risk. We provide our services on an “as-is” and “as available” basis and whilst every effort is taken to ensure our content and websites are accurate, we make no representations and give no guarantees or warranties about the currency, suitability, reliability, availability, timeliness and/or accuracy of our content and websites for any purpose.

CANCELLATION POLICY

All services that require a booking appointment have the following cancellation policies:

  • a 50 $ fee will be charged to you for no-shows (that is if you missed your appointment)

  • a 50 $ fee will be charged to you if you cancel with less than 24 hours notice.

These are industry standards. To reschedule your appointment, please use the method you used to book the appointment whether it be telephone or booking software.

NO ASSIGNMENT

You acknowledge that you cannot transfer or assign your login information to anyone else. Only those who’ve purchased services are entitled to get and benefit from such services. Any sharing, redistribution or other misuse of the intellectual property is strictly prohibited and will be pursued legally.

 

FACEBOOK AND GROUP COMMUNITY GUIDELINES

We want people to feel safe when using our groups and forums. For that reason, we’ve developed a set of community guidelines, outlined below. These policies will help you understand what type of sharing is allowed in our private groups and communities, and what type of content may be reported to us and removed. Please keep in mind that something that may be disagreeable or disturbing to you may not violate our community guidelines.

·       All adults 21 and over are welcome here.

·       Keep it respectful
Comments that are inappropriately negative, rude, or attacking will be deleted, removed, or we will ask you to revise your thoughts. Everyone is here to learn and grow, so anything violating that will be removed.

·       No pitching to the group
We have a strict no pitching or self-promotion rule in our groups. This includes pointing people to blog posts with your offers/affiliate offers and publicly asking members to join your own Facebook groups or communities. Be cautious of unsolicited private messages to group members. If we get multiple complaints that you or someone else is using private messages to make unsolicited pitches to members, you may be asked to leave. You should view the group as your peers, not potential customers/clients.

·       No gated content
Content posted in the groups cannot be used to harvest leads in any way. If you need a feedback or a review, post the direct PDF, document, or screenshot. Don’t require people to opt-in to view.

·       Respect confidentiality
Content gathered in our Happy Holistic Community groups cannot be collected, repackaged, and/or shared outside the group. Every member of our community has a right to privacy and the right to feel safe that their questions, answers, and experiences remain private to group members only.

·       Keep it on topic
We reserve the right to remove posts based on off-topic content or offensive content.

·       Partnering with other members
Please be cautious and do your due diligence when partnering with anyone in the group – don’t assume everyone is trustworthy.

·       Report posts that are breaking group policies
It’s sometimes difficult for us to catch everything. If you see a post that is questionable, please report it, tag our community manager in the comments, or reach out to our community manager directly at care@karinejohnston.life so we can review them.

·       Breaking the rules
If you are deemed to be breaking the rules of the group we reserve the right to remove you from the Facebook group or other group indefinitely.

CONFIDENTIALITY

  1. We respect your confidential and proprietary information, logins, database contact information, ideas, assessments, goals and plans (collectively, Confidential Information).

2. For face-to-face and virtual therapy services only:

We are HIPPA compliant when it comes to protecting your right to confidentiality. There are a few exceptions:

-        If we suspect child abuse, elder abuse or disabled person’s abuse, we must file a report with the appropriate state agency.

-       If you are suicidal or homicidal we must try to make every reasonable accommodation to keep you or “them” safe.

-       If you use health insurance, we file electronic claims to the insurance with service code, diagnosis code and date of service. 

3. FOR ALL OTHER SERVICES

By using our services, you agree to respect the same rights of the other participants in our programs:

You agree:

  • that any Confidential Information shared by participants or any of our representatives is confidential and proprietary and belongs solely and exclusively to the participant who discloses it or to us;

  • not to disclose such information to any other person or use it in any manner other than in discussion with participants;

  • that all materials and information provided to you by us are our confidential and proprietary information and intellectual property, belong solely and exclusively to us, and may only be used by you as authorized by us;

  • that if you violate, or threaten to violate, any of your agreements contained in this paragraph we will be entitled to, among other things, injunctive relief to prohibit such violations.

  • while you are free to discuss your personal results from our programs and services, you must keep the experience and statements, oral or written, of the participants in the strictest of confidence.

You grant us the right to disclose Confidential Information provided that such information is de-identified or where you provide us with your consent i.e. Testimonials.